Cloud
By Joana1 author40 articles
- Boot failure shows no error details when debug mode is offWhy a boot failure shows only a generic "Umbraco cannot run" page, and how to get the real exception from the Cloud log files or by turning debug mode on…
- Site downtime caused by DoS, DDoS, or bot attacksHow to confirm that a traffic surge caused your downtime, what to do while a DoS, DDoS, or bot attack is active on Umbraco Cloud or self-hosted, and how to…
- How many environments can I have on my Umbraco Cloud plan?How many environments each Umbraco Cloud plan allows, why the extra environment on Professional is a flexible environment, and what the requirements and limits are.
- How do I troubleshoot version conflicts or mismatches during Umbraco Cloud deployments?Covers an upgrade that fails with an Umbraco Forms package downgrade error, and an upgrade that succeeded but still shows the old version. Explains why the back office version is…
- Restore fails with "Target site does not contain a FieldType Provider with the GUID" on Umbraco CloudWhy a restore between Umbraco Cloud environments fails at "Process package on target" with a missing FieldType Provider GUID, how to identify the field type, and how to fix it.
- How to Troubleshoot Common Deployment Errors in Umbraco CloudIdentify and resolve the most common Umbraco Cloud deployment errors, including data extraction failures, patch failures, busy environments, leftover updating markers, and deployments that report success without applying your changes.
- Why do templates (.cshtml) get overwritten on Umbraco Cloud, and how can this be resolved?
- How can I access and manage files in my Umbraco Cloud project using Kudu?
- How do I create a schema-only environment in Umbraco Cloud, and what constraints exist across plans?
- Umbraco Cloud liability clauseBelow, you'll find the liability clauses for both Umbraco Cloud & Heartcore.
- Control and restrict access to an Umbraco Cloud siteHow can I control and restrict access to an Umbraco Cloud site, including internal networks and external services like Cloudflare?
- Resolving Redirect Rule Issues in Umbraco CloudRedirect rule issues can cause deployment to failure. How to avoid and solve that.
- Invite users and manage access levels in Umbraco CloudHow Can I Invite Users and Manage Access Levels in Umbraco Cloud?
- Optimize bandwidth usage on Umbraco CloudHow to optimize bandwidth usage on Umbraco Cloud for various scenarios
- Custom domain names in Umbraco CloudHow Do I Manage Custom Domain Names in Umbraco Cloud?
- How do I resolve login and logout issues with the Umbraco Cloud backoffice?
- Resolve deployment failures on Umbraco Cloud caused by SSL issues or CPU constraints
- How can I restart or stop and verify an Umbraco Cloud environment?Keywords: Cloud, Restart, stop, start, environment
- Disaster Recovery and Backups on Umbraco CloudWhat to do when an Umbraco Cloud project goes down or content is lost: self-service database Point-in-Time Restore, reverting code with Git, full recovery with HQ's help, what your backups…
- How can projects be cloned or replicated in Umbraco Cloud, and what permissions are required?
- Why does my Umbraco Cloud site redirect to the backoffice login instead of showing the public site?
- How can I manage robots.txt files for child projects and multiple websites in Umbraco Cloud?
- How should IPs be whitelisted for SMTP relay and CIDR range usage?
- Downtime investigationBest path to request a downtime investigation
- How can I address and prevent site downtime issues effectively?
- What are the common causes of site downtime and how can they be resolved?
- How to configure and manage Web Application Firewall (WAF) on Umbraco Cloud?
- How can I troubleshoot and resolve CPU usage spikes and server load issues in Umbraco Cloud?
- Umbraco Cloud Deployment MetadataWhen performing a deployment within the Umbraco Cloud portal, users are prompted to enter a Label and a Description. This article clarifies the current visibility and utility of that information…
- Backoffice User Invitation Failures on Umbraco Cloud ProjectsProjects hosted on Umbraco Cloud utilize a built-in infrastructure fallback mechanism to deliver backoffice user invitations without requiring manual SMTP configuration.
- Security change on Umbraco Cloud
- Resolving Kudu File Explorer Display Limits on Umbraco CloudUmbraco Cloud environments utilize Kudu for advanced troubleshooting and file management. Larger websites may encounter a default visual threshold in the Kudu user interface that prevents all items within a…
- Configuring Azure Front Door and Enforcing Public Access Restrictions on Umbraco CloudPlacing Azure Front Door (AFD) before Umbraco Cloud can break standard hostname or ACME validation. Forcing traffic through AFD by locking down direct URL access requires IP whitelisting instead of…
- Umbraco Cloud Logs Fail to Load Due to File SizeWhen Umbraco Cloud log files grow too large, the backoffice or cloud portal may time out and fail to render them. This article explains how to safely retrieve and view…
- IIS Logs Automatically Disabling on Umbraco CloudUnderstand why IIS logging turns off automatically and fails to populate logs in the Umbraco Cloud Portal dashboard due to built-in session limits and size constraints.
- Hostname Pre-Validation Failing or Returning 500 Error on Umbraco CloudOccurs when hostnames fail to sync with Umbraco's Cloudflare backend, often due to bulk-adding or incorrect DNS proxy settings, causing validation to stall or throw a 500 error.
- Why do custom App_Plugins files (views, CSS, JS) go missing or 404 after installing a new NuGet package on Umbraco Cloud?Explains why custom/backoffice dashboard package files in App_Plugins can disappear or return 404/wrong-MIME errors after installing an unrelated NuGet package and deploying to Umbraco Cloud, and how to fix it.
- Git Patch Failures and "Already Shadowing" Errors in Umbraco Cloud CI/CDIf your CI/CD pipeline fails at the "Apply git patch to branch" step, and the standard schema-mismatch fix (a small change + redeploy, clearing cached signatures) doesn't clear it, this…
- Examine Index Errors on Umbraco Cloud: Access Denied, Missing, or Corrupted IndexesExplains why Umbraco Cloud sites see Examine index access-denied errors, corrupted indexes, or crashes after Azure maintenance, and how to fix it with a TEMP folder rebuild or upgrading to…
- Known Issue: Hanging Automatic Upgrades