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Disaster Recovery and Backups on Umbraco Cloud

Keywords: Disaster Recovery, Backup, Restore, Umbraco Cloud, Database Restore, Media Backup, Data Retention, Site Down, Git Revert

Written by Joana Knobbe
Updated over 2 weeks ago


Let’s Get You Back Online!

Whether a deployment went sideways, content was accidentally deleted, or things just stopped working, the most important thing to know is: You have options, and we are here to help.
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At Umbraco, we prioritize your peace of mind. While our team is always ready to step in for complex recoveries, Umbraco Cloud provides you with the tools to perform "point-in-time" restores yourself to get back up and running fast.

Your Recovery Toolbox

Depending on what happened, there are three main ways to bring your project back to life:
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1. Database Restore (Self-Service)

If your data or content has been corrupted or deleted, you can use the Point-in-Time Restore feature.

  • Window: You can restore your database to any specific moment within the last 30 days.

  • How-to: You can trigger this directly from your Umbraco Cloud portal. It’s like a time machine for your content!

  • Learn how to restore your database
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2. Reverting Code Changes (Git)

If the site went down immediately after a code deployment, the issue is likely in the files rather than the database. Since Umbraco Cloud uses Git for version control, you can simply git revert the latest commit and push the working version back to your Live environment.
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3. Full Project Recovery (With our Help)

In the event of a major disaster, our team can retrieve backups for you, including:

  • The Database (up to 30 days).

  • File system files and Media items from Azure Blob Storage (up to 35 days).

The "Pro-Active" Checklist

While we keep backups of your project, the fastest way to recover is to have your own copies ready. We recommend a "Triple-Lock" approach:

  1. Keep a Local Clone: Always have a local version of your project on your machine.

  2. Regular DB Backups: Export your database occasionally for your own archives.

  3. Media Backups: Use the Azure Storage Explorer to download and back up your media folder from Azure Blob Storage.

Friendly Reminder: If a disaster strikes and you aren't sure which path to take, reach out to our support team. We'll help you figure out if you need a simple database roll-back or a full-scale file restoration.
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If you still need a walk through the specific steps for a Point-in-Time database restore, just type "talk to human"

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